Security and Safety

Safety and security are enshrined in the mission statement of the Austrian Lotteries, and along with trustworthiness in games handling, they are central to the corporate philosophy of the Austrian lottery company. In keeping with these principles, the range of games is continuously improved and state-of-the-art technology is used.

Already years ago, the Austrian Lotteries have taken the line of implementing a complex and integrated security concept in order to ensure availability, integrity and confidentiality of its business processes and systems. A transdivisional Security Committee ensures that the safety and security guidelines are adhered to and that the security standards implemented in the company are continuously improved.

The safety and security policy of the company governs the following areas within the wider corporate goals:

• safeguarding the secure handling of all games and the significant business processes going beyond this, with a view of propriety and continuity.
• a guarantee that each player has the same chances to win and that manipulations of any kind – specially in respect of participation in games, draws and determination of winnings – are prevented.
• ensuring the correct handling of confidential data, adherence to the Data Protection Act and other legal provisions.
• ensuring that staff is safe from threats during operations.

Information security at the highest level
The security structure and security measures implemented were certified in accordance with the Security and Control Standard of the World Lottery Association (WLA) by an international certification body. These internationally accepted standards apply to the operational security in the provision of games of chance. ISO Standard 27001 on information security was integrated. Moreover, all business processes which are to do with handling the games of the Austrian Lotteries are covered by the Information Security Management System (ISMS).